To synchronize desktop apps with phone email Customer Relationship Management (CRM) firm SugarCRM has announce that selected Roxtec Integration Server Omni Riva SugarCRM integrate its system with Microsoft Exchange. Roxtec is a developer, manufacturer and marketer of complete offers sealing cables and pipes. It is based on sugar Professional Edition as its CRM system worldwide since 2006. SugarCRM, said the integration of the Riva SugarCRM Roxtec allowed to synchronize desktop applications with mobile email, allowing managers and 60 sales staff in 18 subsidiaries Roxtec to better collaborate and communicate more effectively. The company said that Riva, Roxtec reduced administration time and works significantly while giving its users with automatic synchronization and advanced integration, along with access to a variety of CRM applications, e-mail and mobile tools like the Apple iPhone, iPad and iPod Touch.
CRM Specialist Matthias Bruck Roxtec said: "We've always been overwhelmed by intuitive sugar, flexible and open, Riva now has allowed us our relationship a step further to make its CRM solution that much more effective and simple."
"We are very pleased with the positive response from our sales teams that users are able to collaborate more proficiently and be more focused on the sale" said Bruck.
In addition to Sugar Professional, Sugar Enterprise SugarCRM offers, Corporate and last subscription options for small and medium businesses to large companies.
SugarCRM co-founder and CTO Clint Oram stated, the goal is to provide sales panels with a solution that allows them to increase revenue and retain the best customers.
This integrated offering provides users with a solution for managing your Outlook systems more effectively, and from the mobile device of their choice.